UX DESIGN

Locale

Sustainable Development Goals Project | 2022

Overview

A mobile application designed to help students discover and support local businesses while connecting with their community.

Our group focused on the one of the Sustainable Development Goals (SDG), Sustainable Cities and Communities for this project.

Our final application was designed to address the lack of traffic, a key cause of UW students not often exploring local businesses in unpopular areas of Seattle.

Project

SDG Project

Type

UX Design

Team

Trang Tran, Best Watanapalin,
Serene Chang, Duncan Krey,
Jacob Hitchcock

Problem
How might we encourage UW Students to explore local businesses in unpopular areas of Seattle?

User Surveys

We surveyed 32 students at the University of Washington to investigate how much UW students are able to explore local businesses in different areas of Seattle.

○ Majority of respondents discover new businesses through social media and friends.

○ Over 71% of survey responses felt a lack of simple and safe transportation as one of the reasons they choose not to leave the university’s area.

○ Difficulties finding new places was a common limitation.

Expert Interviews

Business Owner #1: Owner of Cafe Kleo

1. Instagram and Facebook Ads are main ways of reaching existing and new customers.

2. Instagram and TikTok are their favorite platforms to share their business on.

Business Owner #2: Owner of Jake’s Coffee

1. Include a QR code to allow users to collect points with each purchase to redeem for rewards.

2. Provide a space to set up a profile makes it convenient and helpful in promoting products.

User Testing

We conducted user testing on our prototype with three users from key stakeholder group and made edits to our design.

Limitations

Choices for location are limited on the Explore page.

Time

Steps for planning a trip are too time consuming.

Confusion

The homescreen and functionality of widgets were confusing.

Features

Home

An overview upcoming trips and saved locations.

Explore

Discover new local businesses. Access menus, information about the owner and business, and add it to your trips.

Trip Planner & Invite Friends

Add local businesses to visit and invite your friends to come along.

Points/Rewards

Earn points from your trips or by scanning the QR code from participating businesses to collect rewards.

Wishlist

Favorite, save, and organize local businesses you want to visit in the future.

Home

Explore

Trip Planner

Wishlist

Points & Rewards